Frequently Asked Questions     -     FAQ's

Neelam Tours and Travels is an organized venture, managed by the well-experienced and dynamic family of Kulkarni's. Click here to know more about Neelam Tours and Travels.

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Anyone and everyone who wants to go on a tour Individually (First Individual Traveler-FIT), in groups, even privately, who is in search of an experienced tour designer can rely on Neelam Tours.

• Yes, we do charge a nominal fee for booking from our clients. This is to compensate on the expenses, which we incur on coordinating and managing the booking process effectively.
• Our service charges for various services are as follows:
  • Hotel booking: Rs.350/- Per destination.
  • Vehicle booking: Rs.350/- Per Destination. If you have booked the vehicle for the entire tour, then the said cost is applicable once. If you plan to change the vehicle on every destination, then the cost is applicable each time you book a vehicle from us.
  • Flight Reservations: Rs.150/- per ticket.
  • Railway Ticket booking: As per actuals charged by our authorized railway ticket-booking agent.
  • A processing fee of Rs.350/- per modification by the customer is charged whenever there are changes / Amendments / Rescheduling in already confirmed bookings.

Please click here to know more about making payments.

• Click here to know in detail about the various tailor-made packages offered by us.
• Click here to know in detail about the various Honeymoon packages offered by us.

No, each of these packages is tailored as per individual needs.

• Based on the information provided by you, we provide the BEST options pertaining to the hotels, Travel and commuting facilities to ensure a carefree and safe vacation.
• To feed in the required information, please click here.

• You can easily select and book your tour online by following a few simple steps.
• Click here to know more about this.
• We are well equipped with brochures of hotels from various destinations.
• If you are keen for a more direct know how, please click here for all our communication details.

• Based on the services availed, you can collect your travel tickets, Hotel reservation vouchers or receipts and Itinerary or program schedule.
• You can access and print your hotel vouchers online.
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• As mentioned earlier, booking a tour is a very simple process today. So is its documented confirmation.
• Please click here for a clear understanding of how to book a tour and confirm it in advance with out any trouble.

• We will reserve your railway tickets through authorized agents as a gesture of goodwill. Apart for the cost of the ticket, you will also be liable to pay the additional fees charged by the agents.
• We provide this facility only when you book a tour with us.

• We do not have any control over this facility.
• We can arrange for tickets only as per their availability.
• Arrangements once done cannot be changed.

• Yes, you can definitely book your railway tickets.
• However, you will have to provide us with all the details before we book your accommodation and other facilities such as pick up.

• Our primary expertise is designing your complete tour.
• Booking journey tickets is just an additional service, which is provided only as goodwill and not for any financial benefit.
• We book your journey tickets only when you book a package tour from us. To know more about our services please click here.

• The primary benefit by booking early is to ensure peace of mind. You are rest assured that you will not have any last minute disturbances when you are unprepared and unsecured.
• Commercially though, by booking your flight tickets well in advance, you can avail the huge fare discounts offered by various travel airlines.

• Various airlines offer discount in fares for a certain period. This facility is based on the principle "First come first serve".
• Booking your tickets during the offer period helps you to avail this discount.

• Yes, you can avail this facility provided the room is not marked as NXB - No Extra Bed. In such rooms, the hotel does not provide with extra beds even on paying additional charges.
• When the room is not marked as NXB, the hotel may charge additionally for the extra bed as applicable.
• In such cases, the additional bed provided with applicable charges is often a rollaway mattress arranged in a twin or a double- bedded room.

• When a third person or a child is sharing a room of two, the facility is termed as triple accommodation.
• In such cases, the additional bed provided with applicable charges is often a rollaway mattress arranged in a twin or a double- bedded room.